---
title: My account is active. Why am I unable to place a trade?
description: "If you have a Prime Account, you can only trade instruments that include the “@” symbol (for example, EURUSD@). To view all available instruments, follow the steps below: **For PC:** 1. Log into your MT4 or MT5 platform 2. Click…"
url: "https://wb-vn.com/knowledge-base/trading-platform/my-account-is-active-why-am-i-unable-to-place-a-trade/"
updated: "2026-02-26"
category: Trading Platform
---

# My account is active. Why am I unable to place a trade?

If you have a Prime Account, you can only trade instruments that include the “@” symbol (for example, EURUSD@). To view all available instruments, follow the steps below:

**For PC:**

1. Log into your MT4 or MT5 platform

2. Click on ‘Market Watch’

3. Right-click on any instrument

4. Click on ‘Show All’

5. All instruments with the ‘@’ sign should now be visible

**For Android:**

1. Click on the pairs page

2. Click on the plus sign (+)

3. Search using this symbol (@)

4. Add instruments